To all you business owners out there, can you please teach your staff the friggin basics of business. If I am standing in your shop with cash in my hand and am willing to spend it, do not allow your friggin staff to answer the phone and talk to the person on the other end and leave me standing there , unless that person is going to be spending money immediately . I will simply walk out and take my money with me. It is friggin rude. Here is what you do, tell the person on the other end to stay on hold or get their number and ring them back. It’s that friggin simple.